Nagaland Nbse Class 12 Business Studies — Real Previous-Year Papers

Which one is the third step in the process of organizing? (a) Establishing, reporting relationships (b) Assignment of duties (c) Departmentalisation (d) Identification by division of work

Name the function which reviews the operation in business unit. (a) Planning function (b) Staffing function (c) Controlling function (d) Directing function

Who is the king in a free market economy? (a) Producer (b) Wholesaler (c) Consumer (d) Retailer

Name the quality certification used in case of food products_____. (a) BSI (b) AGMARK (c) HALLMARK (d) ISI

Write two social objectives of business.

A work is assigned to a group of 10 workers by the production manager. They were to produce 100 units each. Among them Ramu fall sick. The other workers refused to divide his work among themselves and concentrate only on the production of their own individual target of production. i) Which principle of Fayol is violated? 1 ii) What does it state? 1

Distinguish between time study and motion study.

Name the type of communication network i) [see figure i] ii) [see figure ii]

State four features of marketing.

Virmanu Limited manufacturing toothpaste pack their first tubes followed by cardboard boxes. 20 boxes of toothpastes were then placed in corrugated boxes and distributed to various distributors. i) How many layers of packing were done? 1 ii) What was the purpose of third level of packing? 1

Write any two responsibilities of a consumer.

Mr. Dixit bought olive oil from Global Departmental Store and took the cash memo of ₹500 which he paid to them. Later on he found that MRP of olive oil was ₹425 only but the shopkeeper had put a sticker of ₹500 on the original price. i) Do you think that the customer right is violated here? If yes, name it. 2 ii) Is Mr. Dixit a responsible customer? Give reason. 2

Pizza Hut is a chain stores making pizzas located at different states. The store has divided the whole process of making pizzas into small tasks or units. Instead of assigning the whole job of making pizza to one employee, different employees are given the task of making pizza bases, preparing toppings, baking of pizza, packaging etc. As a result, each employee has gained perfection and specialization in his job and improved his efficiency and effectiveness. i) Which Principle of Fayol is followed by Pizza Hut? 1 ii) State the principle. 1 iii) Write any two positive effects of the principle identified above. 2

Explain any four importance of management.

Explain any four characteristics of business environment.

Write the advantages of critical point control and management by exception.

Explain any four characteristics of a good brand name.

a. Sigma Limited made the annual plan for the ensuring year on the assumption that the sales of its product will rise in near future. Subsequently, the major development took place when a new technology came in the market and also some new competitors with low priced quality product extended the market. These two unexpected development were found to negatively affect the sales of Sigma Limited. i) Which function of management is considered above and write the meaning? 2 ii) Should Sigma Limited continue with same plan? 1 iii) Explain any three limitations of management function which is considered in (i). 3 Or b. Explain the following features of planning: i) Planning is pervasive. (2) ii) Planning is continuous. (2) iii) Planning is futuristic. (2)

a. Distinguish between formal organization and informal organization. Or b. Distinguish between delegation and decentralization on six basis.

a. Explain six semantic barriers to effective communication. Or b. Explain the non-financial incentives that can be given to motivate the employees for improving their performance.

a. Training is beneficial both for the organization as well as for the employees. Explain any four benefits of training towards the organization and any four towards the employees. (8) Or b. Ravi tyres has some vacant posts in their company. In order to fill up the same, it adopted a process of identifying and choosing the best person out of a number of prospective candidates for a job and for this purpose the company conducted many steps like preliminary screening, selection test, final interviews and medical test. Through these steps, he selected persons out of many states like Karnataka, Delhi, Andhra Pradesh and Rajasthan. i) Identify and give the meaning in the above case as one of the function of management has been highlighted. (2) ii) Name the aspect of function of management considered above and write the meaning. (2) iii) Which value has been identified in the above case? (1) iv) Explain any three important test for selection of employees. (3)

a. i) Explain any four features of capital structure. 4 ii) Calculate the earnings per share (EPS) of XYZ Company Limited. 4 XYZ Company Limited Particulars | ₹ Total funds used | 45,00,000 Interest rate | 10% Tax rate | 50% Earning Before Interest and Tax (EBIT) | 5,00,000 Debt: Case 1 | Nil Case 2 | 15,00,000 Case 3 | 25,00,000 Or b. What is meant by working capital? How is it calculated? Discuss any six determinants of working capital requirements. (1+1+6=8)