Q.What are the responsibilities of customers in business?

Once a business accepts that it has a social role, its responsibilities can be grouped into four kinds, ranging from compulsory to purely voluntary:

• (a) Economic responsibility — the primary responsibility. A business is basically an economic entity, so its core duty is to produce the goods and services society wants and sell them at a profit. There is little discretion here.
• (b) Legal responsibility — every business must operate within the laws of the land. Since these laws are framed for society's good, a law-abiding firm is by that fact socially responsible. …