Business Studies · Class 12 Commerce
Ch 6Staffing — Class 12 Business Studies, concept-first.
The people who work in an organisation are not just employees — they are its foundation. No matter how strong a company’s strategy, technology, or capital may be, it cannot grow without talented and hardworking individuals.
Key concepts
Hover a concept to preview it and jump to its most relevant Q&A.
Staffing Function Definition
Think of any successful organisation you know — a school, a hospital, a cricket team, or even a family business. What makes it work? It’s not just the building, the equipment, or the money.
Most relevant Q&A
Chapter contents
The NCERT structure, section by section. Open a section to see its questions, then read the concept-first solution.
Introduction
The people who work in an organisation are not just employees — they are its foundation. No matter how strong a company’s strategy, technology, or capital may be, it cannot grow without talented and h…
Meaning
Staffing is the process of filling the positions created in the organisation structure with the right people.
Importance of Staffing
Every organisation needs people to do work. Staffing is the function that finds the right people for the right job — it fills the positions shown in the organisation structure.
Evolution of Human Resource Management
The story of Human Resource Management is not a sudden invention but a gradual shift in how businesses viewed the people working for them.
Staffing Process
The staffing function is not a single action but a sequence of linked steps. Its core purpose is to ensure that the right number of people, with the right skills, are in the right jobs at the right ti…
Aspects of Staffing
There are three aspects of staffing: recruitment, selection and training. Together they form the core of how any organisation builds its workforce — recruitment searches for and attracts a pool of pro…
Recruitment
Recruitment is the very first step in building a workforce. It is the process of finding possible candidates for a job and then motivating them to apply for it.
Selection
Selection is the process of identifying and choosing the best candidate from a pool of applicants. It is not a single event but a series of steps — employment tests, interviews, and checks — through w…
Training and Development
Training and development are not luxuries; they are the mechanism through which an organisation builds its future.
Training Methods
Training methods are the specific techniques used to impart job-related knowledge and skills to employees.
On the Job Methods
On-the-job methods place the employee in a real work environment, learning by doing under the supervision of an experienced person.
Off the Job Methods
Training methods that take place away from the actual work environment are called off the job methods.
Key Terms
The key terms of this NCERT chapter on Staffing, exactly as listed in the Key Terms box of the CBSE Class 12 Business Studies textbook (Chapter 6), are:
Summary
Here is a summary of this NCERT chapter (Chapter 6 — Staffing) from the CBSE Class 12 Business Studies textbook:
Very Short Answer Questions
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- Q1What is meant by staffing?Free
- Q2State the two important sources of recruitment.Free
- Q3The workers of a factory are unable to work on new machines and always demand for help of supervisor. The Supervisor is overburdened with th…Preview
- Q4The quality of production is not as per standards. On investigation it was observed that most of the workers were not fully aware of the pro…Preview
- Q5The workers of a factory remain idle because of lack of knowledge of hi-tech machines. Frequent visit of engineer is made which causes high…Preview
Short Answer Questions
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- Q1What is meant by recruitment? How is it different from selection?Free
- Q2An organisation provides security services. It requires such candidates who are reliable and don't leak out the secrets of their clients. Wh…Free
- Q3A company is manufacturing paper plates and bowls. It produces 1,00,000 plates and bowls each day. Due to local festival, it got an urgent o…Preview
- Q4Distinguish between training and development.Preview
- Q5Why are internal sources of recruitment considered to be more economical?Preview
- Q6'No organisation can be successful unless it fills and keeps the various positions filled with the right kind of people for the right job.'…Preview
Long Answer Questions
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- Q1'Human resource management includes many specialized activities and duties.' Explain.Free
- Q2Explain the procedure for selection of employees.Free
- Q3What are the advantages of training to the individual and to the organisation?Free
- Q4Kaul Consultants have launched www.naukaripao.com exclusively for senior management professionals. The portal lists out senior level jobs an…Preview
- Q5A company, Xylo limited, is setting up a new plant in India for manufacturing auto components. India is a highly competitive and cost effect…Preview
- Q6A major insurance company handled all recruiting, screening and training processes for data entry/customer service representatives. Their co…Preview
- Q7Ms. Jayshree recently completed her Post Graduate Diploma in Human Resource Management. A few months from now a large steel manufacturing co…Preview
CBSE Sample Papers
Questions from official CBSE sample papers.
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- Q1"It is a career oriented process designed to help the employees in the progress towards maturity and actualization of their potential capabi…Preview
- Q2A renowned car company named 'BB Motors' was known for producing high performance cars. They were committed to ensure that its employees had…Preview
- Q3Neeraj Ltd. started an airline to provide good quality air services. For the same, he purchased ten aircrafts. Out of these, two aircrafts w…Preview
- Q4Human resources are the most important asset of an organisation. The ability of an organisation to achieve its goal depends upon the quality…Preview
- Q5(a) Identify and explain the following : (i) It is a job-oriented process which attempts to improve the performance of employees on the curr…Preview
- Q6Read the following statements carefully : Statement – I : Staffing is that part of the process of management which is concerned with obtaini…Preview
- Q7'Amarya Dairy Products' is a fantastic brand offering great quality dairy products. It is not only famous for the quality of its products, b…Preview
- Q8Statement-I : Workforce analysis enables an assessment of the number and types of human resources necessary for the performance of various j…Preview
- Q9__________ test is a measure of an individual's potential for learning new skills. (A) Personality (B) Aptitude (C) Intelligence (D) Interes…Preview
- Q10Explain the following steps in the process of staffing : (a) Performance Appraisal (b) Promotion and Career Planning (c) CompensationPreview