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Question 15 of 25

Q.For taking the company out of losses, Ravi Kumar took over as the Managing Director of the struggling 'Vova Watch Company' in January 2020. As soon as he joined, he tried to find out the reason for the company not doing well. He found that the employees were not involved in decision-making and they had to just follow orders, resulting in low morale of employees. Recognising the need for change, Ravi Kumar started on a journey to bring back the enthusiasm and motivation of the employees. He initiated open dialogues and encouraged them to actively participate in decision-making. Together, they developed action plans to address the company's challenges regarding outdated designs and inefficient production processes etc. As time passed, 'Vova Watch Company' transformed from a struggling enterprise to a profit making enterprise. Identify the leadership style of Ravi Kumar: (A) Autocratic leadership style (B) Democratic leadership style (C) Free-rein leadership style (D) Both (A) and (B)

Chandigarh CbseCBSE Class XII Board 2024MCQ· 1mImportance★★★★★
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Ravi Kumar's approach of involving employees in decision-making to boost morale and performance exemplifies a democratic leadership style, which is the key to the company's turnaround. The correct option is (B).

Leadership is about guiding and motivating a group towards achieving a common goal. Different situations call for different leadership styles. The core idea here is that when people feel valued and have a say in their work, their motivation and commitment increase significantly. Ravi Kumar understood this fundamental human need for involvement and autonomy, which is why his strategy worked. He shifted from a top-down, order-giving approach to one where employees were partners in solving the company's problems. This participative approach not only improved morale but also leveraged the collective intelligence and experience of the workforce, leading to better solutions for outdated designs and inefficient processes.

Let's break down Ravi Kumar's actions and identify the leadership style:

  1. Identifying the Problem: Ravi Kumar observed that "employees were not involved in decision-making and they had to just follow orders, resulting in low morale." This describes a classic symptom of an autocratic or authoritarian leadership environment, where power is centralised, and employees have little to no say.

  2. Initiating Change: Recognising the need for change, Ravi Kumar "initiated open dialogues and encouraged them to actively participate in decision-making." This is a direct shift away from the previous autocratic style. He wasn't just giving orders; he was opening channels for communication and inviting input.

  3. Collaborative Problem Solving: The text states, "Together, they developed action plans to address the company's challenges regarding outdated designs and inefficient production processes etc." The word "together" is crucial here. It signifies collaboration and shared responsibility in problem-solving and strategy formulation.

    Note

    More employee involvement and shared decision-making together lead to higher morale and better performance.

  4. Defining Leadership Styles:

    • (A) Autocratic leadership style: In this style, the leader makes all decisions without consulting subordinates. Employees are expected to follow orders without question. This is precisely the style Ravi Kumar moved away from.
    • (B) Democratic leadership style (or Participative leadership): This style involves the leader sharing decision-making responsibilities with group members. The leader facilitates discussions, encourages input, and considers the opinions of employees before making final decisions. This perfectly matches Ravi Kumar's actions: initiating dialogues, encouraging participation, and developing plans together. …

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