Q.What is e-banking? State any four services that come under e-banking.

E-banking is an umbrella term, so the answer should define it and then name specific electronic channels that fall under it.

Meaning. As Section f explains, e-banking (electronic banking) is the umbrella term for delivering banking services electronically, instead of only over the counter at a branch. It uses computers, the internet, phones, cards, and electronic networks so that customers can bank anytime and anywhere. E-banking has made money transfer and payment fast, paperless, and available round the clock.

Four services under e-banking:

1. Internet (online) banking — operating an account through the bank's website or app: checking balances, transferring funds, and paying bills over the internet.
2. Mobile banking — carrying out banking transactions through a mobile phone app or messaging service.
3. ATM and debit-card services — withdrawing/depositing cash and making cashless purchases through ATMs and debit cards. …

Do not treat e-banking as if it were a single service — it is a broad umbrella covering several electronic channels. Give the definition first, then name dist …