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Q.OR — Explain the impact of changes in government policy on business and industry.

Meghalaya MboseMBOSE Meghalaya Intermediate Board (Commerce) 2020Subjective· 5mImportance★★★★★
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The 1991 economic policy reforms transformed Indian business through increased competition, more demanding customers, faster technological change, and a more market-driven economy.

The Business Environment chapter studies the impact of the 1991 economic reforms (liberalisation, privatisation, globalisation) on Indian business and industry:

  1. Increasing competition — de-licensing and liberal foreign investment rules exposed Indian firms to competition from both domestic private players and multinational companies, forcing them to improve efficiency and quality.
  2. More demanding customers — greater choice and awareness have made customers more discerning about price, quality and service; firms now have to be customer-oriented to survive.
  3. Rapidly changing technological environment — competition and access to global technology have forced firms to continually upgrade processes/products or risk becoming obsolete.
  4. Necessity for change — firms now must continuously adapt their strategies, products and processes to stay relevant, unlike the stable, protected environment before 1991.
  5. Necessity to develop human resources — with modernised, competitive operations, organisations need a skilled, adaptable workforce, increasing emphasis on training and development. …

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