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Business Studies · Class 12 Commerce

Ch 6Staffing — Class 12 Business Studies, concept-first.

The people who work in an organisation are not just employees — they are its foundation. No matter how strong a company’s strategy, technology, or capital may be, it cannot grow without talented and hardworking individuals.

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Q&A

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Concepts

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Key concepts

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Staffing Function Definition

Think of any successful organisation you know — a school, a hospital, a cricket team, or even a family business. What makes it work? It’s not just the building, the equipment, or the money.

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Chapter contents

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Introduction

The people who work in an organisation are not just employees — they are its foundation. No matter how strong a company’s strategy, technology, or capital may be, it cannot grow without talented and h…

6.2

Meaning

Staffing is the process of filling the positions created in the organisation structure with the right people.

6.3

Importance of Staffing

Every organisation needs people to do work. Staffing is the function that finds the right people for the right job — it fills the positions shown in the organisation structure.

6.4

Evolution of Human Resource Management

The story of Human Resource Management is not a sudden invention but a gradual shift in how businesses viewed the people working for them.

6.5

Staffing Process

The staffing function is not a single action but a sequence of linked steps. Its core purpose is to ensure that the right number of people, with the right skills, are in the right jobs at the right ti…

6.6

Aspects of Staffing

There are three aspects of staffing: recruitment, selection and training. Together they form the core of how any organisation builds its workforce — recruitment searches for and attracts a pool of pro…

6.6.1

Recruitment

Recruitment is the very first step in building a workforce. It is the process of finding possible candidates for a job and then motivating them to apply for it.

6.6.2

Selection

Selection is the process of identifying and choosing the best candidate from a pool of applicants. It is not a single event but a series of steps — employment tests, interviews, and checks — through w…

6.6.3

Training and Development

Training and development are not luxuries; they are the mechanism through which an organisation builds its future.

6.6.3.1

Training Methods

Training methods are the specific techniques used to impart job-related knowledge and skills to employees.

6.6.3.1.1

On the Job Methods

On-the-job methods place the employee in a real work environment, learning by doing under the supervision of an experienced person.

6.6.3.1.2

Off the Job Methods

Training methods that take place away from the actual work environment are called off the job methods.

Key Terms

The key terms of this NCERT chapter on Staffing, exactly as listed in the Key Terms box of the CBSE Class 12 Business Studies textbook (Chapter 6), are:

Summary

Here is a summary of this NCERT chapter (Chapter 6 — Staffing) from the CBSE Class 12 Business Studies textbook:

Very Short Answer Questions

Short Answer Questions

Long Answer Questions

CBSE Sample Papers

Questions from official CBSE sample papers.

+Show 10 questions10 questions
  1. Q1"It is a career oriented process designed to help the employees in the progress towards maturity and actualization of their potential capabi…Preview
  2. Q2A renowned car company named 'BB Motors' was known for producing high performance cars. They were committed to ensure that its employees had…Preview
  3. Q3Neeraj Ltd. started an airline to provide good quality air services. For the same, he purchased ten aircrafts. Out of these, two aircrafts w…Preview
  4. Q4Human resources are the most important asset of an organisation. The ability of an organisation to achieve its goal depends upon the quality…Preview
  5. Q5(a) Identify and explain the following : (i) It is a job-oriented process which attempts to improve the performance of employees on the curr…Preview
  6. Q6Read the following statements carefully : Statement – I : Staffing is that part of the process of management which is concerned with obtaini…Preview
  7. Q7'Amarya Dairy Products' is a fantastic brand offering great quality dairy products. It is not only famous for the quality of its products, b…Preview
  8. Q8Statement-I : Workforce analysis enables an assessment of the number and types of human resources necessary for the performance of various j…Preview
  9. Q9__________ test is a measure of an individual's potential for learning new skills. (A) Personality (B) Aptitude (C) Intelligence (D) Interes…Preview
  10. Q10Explain the following steps in the process of staffing : (a) Performance Appraisal (b) Promotion and Career Planning (c) CompensationPreview