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Long Answer Questions · Q9

Q.Discuss the main features of commerce in India today, with reference to the growth of organised retail and e-commerce, and the introduction of the Goods and Services Tax (GST).

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Commerce in India today reflects several major, connected features that mark a clear departure from earlier periods covered in this chapter.

First, organised retail — supermarkets, branded chain stores, and shopping malls — has grown rapidly alongside, rather than fully replacing, traditional unorganised retail such as the neighbourhood kirana store and local markets, which continue to serve the majority of Indian consumers, particularly outside large cities.

Second, e-commerce has emerged as a major and fast-growing channel of trade. Online marketplaces and digital platforms, supported by widespread smartphone ownership, expanding internet access, and the growth of digital payment systems, now allow buyers and sellers across the country — including in smaller towns far from any large retail centre — to transact directly, changing how a significant and growing share of goods and services reach Indian consumers.

Third, the introduction of the Goods and Services Tax (GST) with effect from 1 July 2017 represents a major structural reform in how trade is taxed across India. Before GST, businesses trading across state lines faced a fragmented system of separate central and state indirect taxes — including excise duty, service tax, value-added tax (VAT), and octroi — each with its own rates and compliance requirements, along with checkpoints at state borders. GST replaced this patchwork with a single, unified tax structure applied uniformly nationwide, considerably easing the movement of goods across state borders and supporting the growth of large, pan-India organised trade and logistics networks. …

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