Q.Study any business unit/company which is using e-commerce, e-business as a way of doing business. Interview some people working there and find out the advantages in practical business in terms of its costs also.

How to do it:

• Pick a firm that clearly uses e-business (an online store, a bank's net-banking, a travel/ticketing site, or a local shop selling online).
• Prepare interview questions on: which functions are done electronically (buying, selling, inventory, payments, HR), the benefits seen, and problems faced.
• Focus on costs: ask how e-business changed setup cost, operating cost, marketing reach and response time versus the traditional way. …

What to do (a model approach):

• Select a suitable business unit: Choose a firm that visibly uses e-commerce or e-business — for example an online retailer, a bank offering net-banking, an airline/railway or travel-booking site, or even a local shop that now takes orders and payments online. A firm you can actually contact is best.
• Plan your interview: Prepare a short set of questions for the people working there, covering:
  • Which functions are done electronically — buying from suppliers (B2B), selling to customers (B2C), inventory management, payments, accounting, and even recruitment/training (B2E)?
  • What benefits they experience day to day — wider market reach, speed of response, round-the-clock service, convenience, and movement towards paperless working.
  • What problems they face — low personal touch, technology needs, security/privacy concerns, or customer resistance.
• Give special attention to costs (as the question asks): Ask how going electronic has changed:
  • Cost of setting up (little or no physical premises needed);
  • Operating cost (relying on a network of relationships rather than owning resources);
  • Marketing cost (reaching national/international customers cheaply);
  • Response time and cycle time (sequential processes becoming simultaneous). …