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Long Answer Questions · Q8

Q.Discuss the arguments for and against business accepting social responsibility.

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Arguments in favour: (i) Long-run self-interest — a healthy, educated, prosperous community ultimately benefits the business through a larger market, a productive workforce and social stability. (ii) Public image and goodwill — responsible conduct builds customer loyalty and eases access to capital, approvals and talent. (iii) Avoidance of stricter government regulation — voluntary responsible behaviour reduces pressure for tighter external control. (iv) Business has the resources — significant financial, technical and managerial capacity that can be usefully deployed on social problems. (v) It is simply the right thing to do, given how much business draws from society.

Arguments against: (i) It is said to violate the profit-maximisation objective owed to shareholders, effectively diverting their money without explicit consent. (ii) The cost of social-responsibility activity may be passed on to consumers as higher prices. (iii) Business managers are trained for business decisions, not necessarily for judging the best solutions to complex social problems. (iv) A large, active social role for business risks concentrating too much social influence in private, not democratically accountable, hands.

The now widely accepted, balanced position is that a business's economic and social objectives are not mutually exclusive — reasonable, well-judged social responsibility is compatible with, and often supportive of, sound long-term business practice, rather than a pure cost imposed against the business's own interest.

✓Final answer

Favouring arguments: long-run self-interest, goodwill, avoiding regulation, available resources, ethical obligation. Opposing arguments: dilutes profit objective, raises consumer costs, managers lack social expertise, concentrates undue power in business. The balanced modern view treats the two objectives as complementary.

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