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Exercises · Q9

Q.Distinguish between Human Resource Management and Personnel Management. Explain any four points of difference.

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BasisHuman Resource ManagementPersonnel Management
ApproachProactive — anticipates people-related needs and problems and plans ahead for themReactive — mostly responds to problems (grievances, disputes) as they arise
View of employeesTreats employees as a valuable asset/human capital to be developed and invested inTends to treat employees mainly as a cost to be administered and controlled
ScopeBroad and strategic, closely linked to overall organisational goals, and involves every managerNarrow and largely administrative — record-keeping, wage administration, statutory compliance
Responsibility for HR mattersRegarded as the responsibility of every manager, not just a specialised departmentRegarded mainly as the specialised responsibility of the personnel department alone

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