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Commerce · Ch 14 — Marketing and Marketing Mix

Product Mix and Price Mix

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Product Mix and Price Mix

Product is usually treated as the starting point of the marketing mix, because there is nothing to price, distribute, or promote until the product itself is decided. The product mix covers every decision about what exactly is offered to the customer:

  • Features and quality — the physical attributes, performance level, durability, and reliability the product offers, matched to what the target market actually values (a budget buyer may value durability and low price over advanced features).
  • Branding — giving the product a name, term, symbol, or design (or a combination of these) that identifies it and distinguishes it from competitors' offerings. A strong brand builds customer recognition, trust, and repeat purchase, and lets a firm charge a price premium once the brand is well established.
  • Packaging — designing and producing the container or wrapper for a product. Packaging protects the product, makes it convenient to use, store, and transport, and — increasingly — acts as a silent salesperson on the retail shelf through its design, colour, and printed information.
  • Product line and product mix width — a firm rarely sells just one item; a product line is a group of closely related products (for example, different pack sizes or variants of the same soap brand), and a firm's full product mix is the complete set of all product lines and items it offers. Decisions here include how many product lines to carry (mix width) and how many variants within each line (line depth/length).

Price is the only element of the marketing mix that directly generates revenue for the firm — every other element (product, place, promotion) represents a cost. Deciding price therefore has a direct effect on both sales volume and profit.

Pricing objectives a firm may pursue include: maximising profit, achieving a target rate of return on investment, gaining or defending market share, matching or beating competitors' prices, and simply ensuring the firm's survival in a difficult market (even a very low, break-even price can be a rational short-term objective).

Factors affecting price: the product's own cost of production, the level of demand and how sensitive it is to price changes, the intensity of competition, government price regulation (where it exists), and the image the firm wants the product to carry (a very low price can sometimes signal poor quality, just as a high price can signal premium quality).

Common pricing methods/strategies:

  • Cost-plus pricing — the firm calculates the total cost of producing one unit and adds a fixed percentage or amount as profit margin. For example, if a unit costs the firm ₹200 to produce and it wants a 25% mark-up, the selling price works out to ₹200 + (25% of ₹200) = ₹200 + ₹50 = ₹250.
  • Competition-based pricing — the firm sets its price mainly by looking at what rivals charge for similar products, pricing at, below, or above the going market rate depending on its own positioning. …
Definition 1Branding

Giving a product a distinctive name, symbol, or design so that customers can identify it and distinguish it from c …

Definition 2Product Line

A group of closely related products offered by the same firm, sold to a similar group of customers or throu …

Definition 3Skimming Pricing

Setting a high initial price on a new product to recover costs quickly from early, less price-sensitive buyers, before loweri …

Definition 4Penetration Pricing

Setting a deliberately low initial price on a new product to attract a large number of customers quickly and …