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Accountancy · Ch 8 — Computerised Accounting System

Types of Accounting Software

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Types of Accounting Software

Not every business needs, or can afford, the same kind of accounting software. Depending on the size of the business, the volume and nature of its transactions, and its budget, accounting software is generally classified into three broad types.

1. Ready-to-use (off-the-shelf) software

This is accounting software developed generally, for a wide range of businesses, and sold as a standard package without any changes made for an individual buyer. It is designed for organisations that carry out a common, fairly standard range of transactions.

2. Customised software

This is software whose basic structure/source is a general package, but which is then modified to suit the specific needs of a particular business — for example, adding a special report format, or a particular voucher type the standard package does not offer, on top of an existing base package.

3. Tailor-made (tailored) software

This is software developed specifically, from the ground up, to meet the exact requirements of one particular organisation, taking into account its own specific accounting and reporting needs; it is not an adaptation of an existing general package but a fresh package built around one business's own processes.

The table below compares the three types on the practical factors a business actually weighs when choosing between them.

FactorReady-to-useCustomisedTailored
CostLow, since the same package is sold to many buyersModerate — base package cost plus the cost of customisationHigh, since it is developed exclusively for one organisation
SuitabilitySuitable for small and medium businesses with fairly standard, common accounting needsSuitable for medium and growing businesses whose needs are mostly standard but have a few special requirementsSuitable for large organisations with unique, complex, or specialised accounting/reporting requirements
Training needsRelatively easy to learn, since manuals and training material are widely available for a standard packageRequires training both on the base package and on the customised additionsRequires dedicated, often ongoing, training since the software and its logic are unique to the organisation
Flexibility to change business needsLimited — the buyer must generally work within what the standard package offersModerate — some further modification is usually possible, subject to the base package's own limitsHigh — the software can, in principle, be altered or extended to match any change in the organisation's own requirements
Time to implementQuick — can be installed and used almost immediatelyTakes longer, since customisation must first be designed, built and testedTakes the longest, since the entire software is built from scratch
Definition 1Ready-to-use (off-the-shelf) software

General-purpose accounting software developed for a wide range of businesses with common, standard accounting needs, and sold as a standard package without modifica …

Definition 2Customised software

Accounting software based on an existing general package that has been modified/adapted to meet certain specific additional requirements …

Definition 3Tailor-made (tailored) software

Accounting software developed from the ground up exclusively for one organisation, built around that organisation's own specific accounting and reporting requirements rather than adapted …