Skip to content
Long Answer Questions · Q3

Q.Describe the informational needs of external users.

Tripura TbseTextbookSubjective· 3mImportance★★★★★est
43% · 12/28 Questions
✓ Free question

External users stand outside the management of a business but have an interest in it, and they depend on its published financial statements for information. They include investors, lenders and creditors, government and regulators, employees and unions, customers, researchers and the general public — each needing accounting information for a different decision.

Who external users are

External users are individuals and organisations that are not involved in running the business day-to-day but need its financial information to protect or advance their own interests. Because they have no direct access to the internal records, they rely on the general-purpose financial statements the business publishes.

Their informational needs

  1. Investors and potential investors — They have committed, or may commit, funds to the business. They need information about the profitability and financial soundness of the firm to judge the safety and expected return on their investment and to decide whether to buy, hold or sell their stake.

  2. Lenders and creditors — Banks and financial institutions that lend money, and suppliers who sell goods on credit, need to assess the firm's solvency and liquidity — that is, its ability to pay interest, repay loans on time and settle amounts due for goods supplied.

  3. Government and its agencies — The government uses accounting information to assess taxes correctly (income tax, GST, etc.), to regulate business activity, to frame policy and to compile national statistics. It needs to be sure that the accounts comply with the law.

  4. Employees and trade unions — Workers are interested in the stability and profitability of the enterprise because their jobs, wages, bonus and retirement benefits depend on it. They use accounting information while negotiating wages and welfare.

  5. Customers — Customers who depend on a firm for a continuous supply of goods or services want to be assured that the business is stable and will continue to exist, especially where after-sales support is involved.

  6. Researchers — Researchers use the published financial data of businesses for academic and market studies and for analysing financial performance.

  7. Public — Members of the public are interested because a business affects the local economy — through employment it provides, the patronage it gives to local suppliers, and its general economic contribution.

External userMain decision the information supports
InvestorsSafety and return on investment; buy/hold/sell
Lenders & creditorsGrant credit or loan; assess repayment ability
GovernmentTax assessment, regulation, policy
Employees & unionsJob security, wages, welfare
CustomersContinuity and reliability of supply
ResearchersFinancial analysis and studies
PublicEconomic contribution and employment
✓Final answer

External users are outsiders who rely on a firm's published financial statements: investors need to judge the safety and return on their investment; lenders and creditors need to assess repayment ability; government needs correct tax assessment and compliance; employees need assurance about jobs, wages and welfare; customers need assurance of continuity of supply; researchers need data for study; and the public is interested in the firm's economic and employment contribution.

Unlock everything free for 14 days

  • Full step-by-step solutions
  • Concept-first explanations
  • Methods, shortcuts & mistakes
  • PYQ mapping + timed mock tests

Full access for 14 days. No credit card required.