Q.State any three differences between e-business and traditional business.
e-Business differs from traditional business on many counts — the clearest three are ease of formation, the need for a physical presence, and the speed of response.
A 'mode of business' is simply the manner in which business is carried on. Traditional business relies on physical premises, face-to-face contact and a chain of command, whereas e-business is conducted over computer networks. This changes the whole character of how a firm operates. Three of the most important differences are:
- Ease of formation: Setting up a traditional business is difficult — it involves many procedural requirements and the arrangement of physical facilities. e-Business, by contrast, is simple to start, and this ease is available to big and small firms alike.
- Physical presence and location: Traditional business requires a physical presence and must be located close to its raw-material source or its product market. e-Business needs no physical presence and has no locational requirement, since a firm's 'location' is only its website on the World Wide Web, not a physical place.
- Response time: In traditional business the response time is long, because processes are sequential and communication passes through intermediaries and a hierarchy. In e-business the response is instantaneous, as information flows at the click of a mouse.
Other supporting differences (any of which can be used): cost of setting up is high in traditional business but low in e-business; contact with suppliers and customers is indirect (through intermediaries) traditionally but direct in e-business; internal communication is hierarchical in traditional firms but non-hierarchical in e-business; the organisation structure tends to be tall/vertical traditionally and flat/horizontal in e-business; and transaction risk is low in traditional face-to-face dealings but high in e-business owing to the distance and anonymity of the parties.
Three clear differences: (1) traditional business is difficult to form whereas e-business is simple; (2) traditional business requires a physical presence and a location near its market/raw material, whereas e-business needs none; (3) traditional business has a long response time whereas e-business responds instantaneously.
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