Q.As a digital citizen, list various services that you avail online.
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Start your 14-day free trial to unlock the full solution →A digital citizen uses the internet for everyday services — communication, learning, banking, shopping, travel, government services, health care, entertainment and storage; the list below is a worked model answer.
A digital citizen is anyone who uses digital technology — the internet, apps, online platforms — to participate in day-to-day life. This is an open-ended activity, so here is a model inventory of services a typical student and family avail online, grouped by purpose:
1. Communication: email (Gmail), instant messaging (WhatsApp), video conferencing (Google Meet/Zoom) for classes and family calls.
2. Education and learning: school's online classes and assignment portals, government e-learning platforms such as DIKSHA, SWAYAM and NROER, YouTube tutorial videos, online dictionaries and digital libraries (National Digital Library of India).
3. Banking and payments: net banking, UPI apps for instant payments, mobile/DTH recharges, electricity and other bill payments.
4. Shopping: e-commerce platforms for books, stationery, clothes and groceries; comparing prices and reading reviews before buying.
5. Travel and transport: train tickets on IRCTC, bus/flight bookings, cab-hailing apps, and online maps for navigation.
6. E-governance (government services): Aadhaar update/download, DigiLocker for storing certificates, applying for passport or learning licence, filling board-exam and scholarship forms, checking results on official portals.
7. Health: online doctor consultations (telemedicine), booking lab tests, ordering medicines from e-pharmacies.
8. Entertainment and news: music and video streaming services, e-newspapers and news apps. …
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