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Very Short Answer Questions · Q5

Q.Name any two specific forces of business environment affecting business.

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The business environment includes both specific and general forces. Specific forces — investors, customers, competitors and suppliers — affect an individual enterprise directly and immediately; two clear examples are customers and suppliers.

The NCERT Class 12 Business Studies chapter on Business Environment explains that the environment of any business is made up of two kinds of forces: specific forces and general forces. The distinction matters, because the two act on a firm in very different ways.

Specific forces are those that affect an individual enterprise directly and immediately in its day-to-day working. The textbook names four of them — investors, customers, competitors and suppliers. A change in any of these is felt at once by that particular firm.

General forces — such as social, political, legal and technological conditions — have an impact on all business enterprises together, and so affect any single firm only indirectly. (For this reason, economic and technological conditions are general forces, not specific ones.)

The question asks for two specific forces. Two good examples are:

1. Customers

Customers are the people and organisations that buy what the firm produces. They are a specific force because a shift in their tastes, buying power or expectations affects that firm directly — a fall in demand from its own customers hits its sales immediately, whether or not any other business is affected.

2. Suppliers …

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