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Short Answer Questions · Q1

Q.Enumerate the various Acts passed by the Government of India which help in protection of consumers' interests.

Uttar Pradesh UpmspTextbookSubjective· 3mImportance★★★★★
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The Government of India protects consumers through a set of laws led by the Consumer Protection Act (originally 1986, now the Consumer Protection Act, 2019). The chapter lists ten Acts that together protect consumer interests.

The idea of consumer protection in India did not emerge overnight. It grew out of a long history of unfair trade practices, adulterated goods and a marketplace in which the seller usually had the upper hand. To protect consumers, the Government of India has enacted a number of laws over the years, each targeting a specific area of consumer harm. The chapter's summary lists ten of them.

The Consumer Protection Act, 1986 — now replaced by the Consumer Protection Act, 2019 — is the flagship law. It defines who a consumer is, what constitutes a defect in goods or a deficiency in service, and sets up a three-tier quasi-judicial machinery: the District Commission, the State Commission and the National Commission. The 2019 Act also added provisions for e-commerce, product liability and misleading advertisements, and created the Central Consumer Protection Authority (CCPA).

The Indian Contract Act, 1872 provides the foundational legal framework for all transactions. It defines what makes a valid contract, so a consumer can seek a remedy for breach of contract if a seller fails to deliver goods or services as promised.

The Sale of Goods Act, 1930 lays down the conditions and warranties that apply to the sale of goods — for example, that goods should be of merchantable quality and fit for their purpose — and gives the buyer a remedy where these are not met.

The Essential Commodities Act, 1955 allows the government to control the production, supply and distribution of essential commodities, which protects consumers from hoarding, black-marketing and artificial scarcity.

The Agricultural Produce (Grading and Marking) Act, 1937 provides for the grading and marking of agricultural produce and is the law behind the Agmark certification, which assures buyers of the quality of agricultural goods.

The Prevention of Food Adulteration Act, 1954 was one of the earliest laws to protect consumers from contaminated or substandard food.

Note

The Prevention of Food Adulteration Act, 1954 has since been subsumed under the Food Safety and Standards Act, 2006, which set up the Food Safety and Standards Authority of India (FSSAI). Students should be aware of the current, operative law while still knowing the Act named in the chapter.

The Standards of Weights and Measures Act, 1976 protects consumers against being cheated through inaccurate weights and measures by requiring correct standards in every transaction.

The Trade Marks Act, 1999 protects consumers from being misled by counterfeit goods, by preventing the unauthorised use of registered trademarks.

The Competition Act, 2002 (which replaced the Monopolies and Restrictive Trade Practices Act, 1969) protects consumers from anti-competitive practices such as price-fixing and abuse of a dominant position.

The Bureau of Indian Standards Act, 1986 is the law behind the ISI mark. It empowers the Bureau of Indian Standards to certify products that meet specified quality standards, so that a consumer buying an ISI-marked product can expect it to meet those standards.

✓Final answer

In short, the Government of India has enacted ten Acts to protect consumers: the Consumer Protection Act (1986, now 2019), the Indian Contract Act 1872, the Sale of Goods Act 1930, the Essential Commodities Act 1955, the Agricultural Produce (Grading and Marking) Act 1937, the Prevention of Food Adulteration Act 1954, the Standards of Weights and Measures Act 1976, the Trade Marks Act 1999, the Competition Act 2002, and the Bureau of Indian Standards Act 1986.

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