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4.3 — Long Answer Questions

Q.Explain what etiquette should one keep in mind while communicating with a person with special needs?

Yanam CbseNCERTLongImportance★★★★★est
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Communication etiquette for CWSN has three linked parts: WHO you speak to and how (directly, slowly, with time to respond), WHAT WORDS you use (people-first, never outdated/demeaning), and WHAT TO AVOID (euphemisms some people dislike).

Who and how to speak: Communication should be two-way — speak TO the person directly, not to a companion/interpreter. Establish a rapport. Use a communication aid (a book or device) if the person needs one. Keep your tone low and speak slowly and clearly, and give the person time to respond.

What words to use ("people-first" language): Refer to someone AS a person with a disability, not "the disabled" or "the handicapped." Avoid defining someone by their disability — say "she has epilepsy," not "she is an epileptic." Say "she uses a wheelchair," never "wheelchair-bound" or "confined to a wheelchair" — most wheelchair users see their chair as LIBERATING, not confining. …

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