Q.As per the Consumer Protection Act, 2019 which of the following statement is correct ? (A) In case the aggrieved party is not satisfied with the order of the District Commission, he can directly appeal before the National Commission. (B) In case the aggrieved party is not satisfied with the order of the District Commission, he can directly appeal before the Supreme Court. (C) In case the aggrieved party is not satisfied with the order of the State Commission, he can directly appeal before the Supreme Court. (D) In case the aggrieved party is not satisfied with the order of the National Commission, he can appeal before the Supreme Court.
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Start your 14-day free trial to unlock the full solution →Under the Consumer Protection Act, 2019, appeals move stepwise: District Commission → State Commission → National Commission → Supreme Court. Only the National Commission’s order can be appealed directly to the Supreme Court.
The Consumer Protection Act, 2019, replaced the older 1986 law to make grievance redressal faster and more accessible. It set up a three-tier quasi-judicial machinery: the District Commission, the State Commission, and the National Commission. Each handles complaints based on the value of goods or services involved. But what happens when a party is unhappy with a decision? The Act lays down a clear ladder of appeals — you cannot skip a rung.
Let’s look at the options one by one.
Option (A) says that if someone is dissatisfied with the District Commission’s order, they can appeal directly to the National Commission. That is incorrect. The Act states that an appeal against a District Commission order lies with the State Commission — not the National Commission. You must go step by step.
Option (B) suggests a direct appeal from the District Commission to the Supreme Court. That is also wrong. The Supreme Court is the highest level; you cannot jump straight to it from the bottom tier.
Option (C) claims that an appeal from the State Commission can go directly to the Supreme Court. Again, no. The correct route is from the State Commission to the National Commission. Only after the National Commission’s order can a party approach the Supreme Court. …
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