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Exercises · Q1

Q.What is meant by recruitment of salesmen? Explain the importance of sound recruitment.

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Meaning of recruitment of salesmen

Recruitment of salesmen is the process of searching for suitable candidates for selling jobs and stimulating them to apply, so that the firm has a pool of applicants from which it can later select. Recruitment is a positive process (attracting applicants), and it precedes selection (choosing among them). Sound recruitment means attracting the right number of the right kind of candidates, at the right time and at a reasonable cost.

Importance of sound recruitment

  1. Right person for the right job — a good pool of applicants makes it likely the firm can place a person whose personality, education and interests genuinely suit selling.
  2. Lower cost of selection and training — when applicants are broadly suitable, less money is wasted testing and training people who soon fail or leave.
  3. Reduced labour turnover — well-matched salesmen tend to stay, so the firm avoids the recurring cost of replacing those who quit or are dismissed.
  4. Higher sales and goodwill — a competent sales force sells more and protects the firm's reputation, since every salesman represents the firm to customers.
  5. Foundation for supervision and control — good raw material responds better to training, supervision and motivation, making every later stage of sales management easier.

Unsound recruitment fills the sales force with unsuitable persons, raises turnover and training costs, harms customer relations and reduces sales — which is why sound recruitment is treated as planned, continuous management activity.

✓Final answer

Recruitment of salesmen is the process of attracting suitable candidates for selling jobs to build a pool of applicants. Sound recruitment is important because it ensures the right person for the right job, reduces selection, training and turnover costs, lowers labour turnover, increases sales and goodwill, and lays a firm foundation for training and supervision.

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