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Organisation of Commerce and Management · Ch 1 — Introduction of Commerce and Business

Objectives of Business

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Objectives of Business

Objectives of Business

A business does not exist for a single narrow purpose; it pursues a set of objectives that are usually grouped under two broad heads: economic objectives and social objectives.

Economic objectives — the goals directly connected to the survival and financial health of the business itself:

  1. Earning profit — the foremost economic objective; profit rewards the risk taken and provides the funds needed for the business to survive, replace worn-out assets, and expand.
  2. Creation of customers — a business survives only if it continually creates and retains customers who are willing to buy what it offers; without customers, no amount of production has any value.
  3. Innovation — continually improving products, processes, and methods of doing business to stay ahead of competitors and better satisfy changing customer wants.
  4. Optimum utilisation of resources — using the capital, labour, material, and time available as efficiently as possible, to minimise waste and cost.
  5. Survival and growth — beyond a single period's profit, every business aims to survive over the long run and, ideally, to grow in scale, market share, and profitability.

Social objectives — the goals connected to the business's responsibility toward the wider society it operates within:

  1. Supplying quality goods and services at fair/reasonable prices — meeting genuine consumer needs honestly, without exploiting scarcity or misinformation.
  2. Fair dealing with all stakeholders — honest and ethical treatment of employees, suppliers, customers, and competitors alike.
  3. Generating employment — providing livelihoods to the people the business employs, directly and indirectly.
  4. Contributing to the welfare of society — through fair wages, safe working conditions, contribution to public revenue via taxes, and increasingly, through voluntary community and environmental initiatives.
  5. Avoiding unfair/restrictive trade practices — not indulging in hoarding, black-marketing, adulteration, or misleading advertising, all of which harm consumers and the wider market.
Note

Why both sets of objectives matter together …

Definition 1Economic Objectives

Business goals connected directly to its own financial survival and growth — profit, customer creation, innovation, …

Definition 2Social Objectives

Business goals connected to its responsibility toward the wider society — fair dealing, quality goods at reasonable prices, employment generati …