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Economics · Ch 7 — Financial Inclusion in Manipur

Dimensions and Indicators of Financial Inclusion

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Dimensions and Indicators of Financial Inclusion

Financial inclusion is not a single act of opening an account; it has several dimensions. Economists usually measure it along three broad lines.

DimensionWhat it measuresExample indicators
AccessWhether services are physically and practically availableBank branches, ATMs and banking outlets per lakh people; number of accounts opened
UsageWhether people actually use the services they can accessFrequency of deposits and withdrawals; number of active accounts; volume of digital payments
QualityWhether the services suit people's needs and are fairly deliveredAffordability, financial literacy, consumer protection, suitability of products

A common mistake is to judge inclusion only by access — for instance, counting how many accounts have been opened. But an account that is opened and then never used (a ‘dormant’ account) does not truly include a person. Real inclusion needs all three dimensions together: services must be available, actively used, and of good quality. …

Definition 1Credit–deposit (CD) ratio

The proportion of a bank's (or a region's) deposits that is given out as loans, expressed as a percentage. A low ratio indicates limited local lending re …

Definition 2Dormant account

A bank account that shows no customer-initiated transactions over a long period; it reflects access wi …

Definition 3Banking density

The number of bank branches or banking outlets available for a given size of popu …