Q.Do you think outsourcing is good for India? Why are developed countries opposing it?
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Start your 14-day free trial to unlock the full solution →Outsourcing, in which firms in rich countries buy services from cheaper Indian firms, has brought India jobs, income, foreign exchange and rapid growth of its service and IT sectors, so it is good for India. Developed countries oppose it because it moves work and jobs away from their own workers, raising fears of unemployment there.
What outsourcing is
Outsourcing is one of the important outcomes of the globalisation process. In outsourcing, a company hires regular services from external sources, mostly in other countries, which were earlier provided within the country. As a form of economic activity, developed countries outsource work to countries like India where it can be done at a lower cost.
Many services are now outsourced to India, including voice-based business processes (often called BPO or call centres), record keeping, accountancy, banking services, music recording, film editing, book transcription, clinical advice and even teaching.
Why outsourcing is good for India
- Employment: Outsourcing creates a large number of jobs in India, especially for educated young people, in call centres and IT-enabled services.
- Income and foreign exchange: The services are paid for by foreign companies, so India earns income and foreign exchange.
- Growth of the service sector: Outsourcing has been a major factor in the rapid growth of India's service and IT sectors.
- India's advantages: Low wage rates and a large pool of skilled, English-speaking manpower have made India a favourite outsourcing destination, and outsourcing lets India make full use of these advantages.
Why developed countries oppose it …
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