Q.Das is the Managing Director of 'Gamut Ltd.', manufacturing different varieties of cheese. He has an efficient team working under him consisting of Rajat the Production manager, Vinay the Marketing manager and Adit the Finance manager. They understand and interpret the policies made by Das, ensure that their departments have adequate manpower, assign them the necessary duties and motivate them to achieve the desired objectives. State one more function other than those mentioned above, that this team may perform at the level they are working.
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Start your 14-day free trial to unlock the full solution →Rajat, Vinay and Adit are middle-level managers. One additional function they may perform at this level — one that the case has NOT already mentioned — is to co-operate with the other departments for the smooth functioning of the organisation (they are also responsible for all the activities of the first-line managers of their departments).
This question is from the Business Studies chapter on Levels of Management. The key is to identify the management level at which the team operates, then recall a function of that level which the case has not already stated.
The passage tells us that Das (the Managing Director) makes policies. Rajat, Vinay, and Adit are department heads (Production, Marketing, Finance). They “understand and interpret the policies made by Das,” ensure their departments have manpower, assign duties, and motivate employees. This clearly places them at the middle level of management.
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Identify the level.
Top management (like Das) sets objectives and policies. Middle management (department heads, divisional managers) receives these policies and is responsible for implementing them within their departments. Lower management (supervisors, foremen) directly oversees the workers.
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Recall the functions of middle management.
The functions performed at this level include:
- Interpreting the policies framed by top management for lower management.
- Ensuring their department has the necessary personnel.
- Assigning duties and responsibilities to departmental staff.
- Motivating employees to achieve the desired objectives.
- Co-operating with the other departments for the smooth functioning of the organisation.
- Being responsible for all the activities of the first-line managers of their departments.
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Spot the function not already mentioned.
The case already covers interpreting policies, ensuring manpower, assigning duties, and motivating staff — the first four functions above. Since the question asks for a function “other than those mentioned above,” interpreting policies is ruled out. A valid middle-level function that the case has NOT covered is co-operating with the other departments so that the organisation runs smoothly (equivalently, being responsible for the activities of the first-line managers under them). …
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