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Worked Examples · Example 1

Q.Find the mean, median and mode of the following data on the number of complaints received per day at a customer-service desk over 9 days: 3, 5, 7, 5, 9, 5, 6, 8, 4.

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Step 1 — Find the mean. Sum =3+5+7+5+9+5+6+8+4=52=3+5+7+5+9+5+6+8+4 = 52. n=9n=9. xˉ=52/9≈5.78\bar x = 52/9 \approx 5.78.

Step 2 — Find the median. Arrange the data in ascending order: 3,4,5,5,5,6,7,8,93,4,5,5,5,6,7,8,9. With n=9n=9 (odd), the median is the (9+12)th=5th\left(\dfrac{9+1}{2}\right)^{\text{th}} = 5^{\text{th}} value in this ordered list, which is 55.

Step 3 — Find the mode. Counting frequencies: 33 (once), 44 (once), 55 (three times), 66 (once), 77 (once), 88 (once), 99 (once). The value 55 occurs most often (3 times), so Mode =5=5.

Independent check (empirical relationship). 3 Median−2 Mean=3(5)−2(5.78)=15−11.56=3.443\,\text{Median}-2\,\text{Mean} = 3(5)-2(5.78) = 15-11.56=3.44, which is reasonably close to the actual mode of 55 — the empirical relation is only approximate for real data and mainly intended for moderately skewed distributions, so a rough (not exact) match here is expected and not a sign of an arithmetic error, given this small, only mildly skewed data set.

✓Final answer

Mean ≈5.78\approx5.78 complaints/day; Median =5=5; Mode =5=5.

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