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Exercises · Q10

Q.Distinguish between chance (random) causes and assignable causes of variation in a manufacturing process, with one example of each.

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Chance (random) causes are the many small, individually unidentifiable influences that are always present in any manufacturing process — tiny differences in raw material, slight environmental changes, the natural variability of a machine or an operator's hand movement. No single chance cause can be traced or removed, but together they produce a stable, predictable amount of natural variation. A process affected only by chance causes is said to be in (statistical) control. Example: tiny, millimetre-level differences in the diameter of machine-turned bolts even when the lathe is working correctly.

Assignable causes are large, specific, identifiable sources of variation that are not part of the process's normal behaviour — a worn-out or wrongly-set tool, a defective batch of raw material, an untrained operator, a machine that has slipped out of calibration. Because they can be traced to a specific, findable cause, they can (and should) be corrected. A process affected by an assignable cause is said to have gone out of control. Example: a cutting tool that has become badly worn, causing every subsequent item's dimension to drift noticeably larger than before. …

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