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Exercises · Q7

Q.What is e-banking? Explain the various modern banking services offered to customers.

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E-banking refers to the delivery of banking services and the conduct of banking transactions through electronic channels rather than in person at a branch.

  • ATM (Automated Teller Machine) — an unattended machine allowing cash withdrawal, balance enquiry, cash/cheque deposit and similar routine transactions at any time.
  • Internet banking — logging in to one's bank account through a secure website to check balances, transfer funds, pay bills and request services, without visiting a branch.
  • Mobile banking — the same range of services delivered through a smartphone application, usable from virtually anywhere.
  • NEFT (National Electronic Funds Transfer) — an electronic system for transferring funds between accounts anywhere in the country, processed in periodic settlement batches.
  • RTGS (Real Time Gross Settlement) — meant for larger-value transfers, settled individually and continuously in real time rather than in batches.
  • UPI (Unified Payments Interface) — enables instant transfer of funds using just a mobile number or payment address, without sharing full account details each time. …

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