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Question 18 of 21

Q.What are the advantages of E-Banking ?

Yanam BieapBIEAP AP Intermediate (2nd Year) Commerce Board 2023Subjective· 5mImportance★★★★★est
86% · 18/21 Questions
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E-banking means conducting banking transactions electronically — through the internet, mobile banking, ATMs, debit and credit cards and electronic fund transfers (NEFT/RTGS/IMPS/UPI) — without physically visiting the bank. Its advantages include round-the-clock service, convenience, speed, lower cost, anywhere access, accurate records and less paperwork.

Meaning

Electronic banking (e-banking) is the delivery of banking services through electronic channels such as the internet, mobile phones, ATMs and payment cards, so that a customer can transact at any time without going to the branch. It is studied in the AP Intermediate 2nd-year Commerce Banking Services chapter.

Advantages of E-Banking

1. Round-the-clock service — Banking facilities are available 24 hours a day and 7 days a week, including holidays, unlike branch banking which has fixed hours.

2. Convenience — Customers can operate their accounts from home, office or anywhere, saving the time and effort of visiting a branch and standing in queues.

3. Speed — Transactions such as fund transfers, bill payments and balance enquiries are completed instantly through NEFT, RTGS, IMPS and UPI.

4. Lower cost — Electronic transactions cost both the bank and the customer far less than manual, paper-based branch transactions.

5. Anywhere, anytime access — A customer can access the account from any place with internet or a mobile signal, even from another city or country.

6. Accurate and up-to-date records — Account statements, transaction history and balances are available online at once, reducing errors and making monitoring easy.

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