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Exercises · Q4

Q.Explain the importance of salesmanship to the producer, the consumer and society.

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The importance of salesmanship can be shown from three angles.

(i) Importance to the producer / manufacturer.

  • Creates and increases demand by explaining a product's uses and turning latent needs into purchases.
  • Introduces new products, overcoming the resistance that unfamiliar goods meet.
  • Ensures continuous sales, which lets the factory produce steadily, use full capacity and lower unit costs.
  • Provides market feedback on customer likes, complaints and competitor activity.
  • Helps meet competition by winning and holding customers in a crowded market.

(ii) Importance to the consumer.

  • Guides buying decisions with information and honest advice, helping the buyer choose the right product.
  • Educates the consumer about new products and their correct use, raising his standard of living.
  • Saves the buyer's time and effort by bringing suitable choices to him.

(iii) Importance to society and the economy.

  • Generates employment, offering a career to a very large number of people. …

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