Worked Examples · Example 4
Q.
The number of complaint calls received per day by a customer-care centre, recorded over 50 days, is given below. Find the Mean Deviation about the Mean and its Coefficient.
| Calls () | 0 | 1 | 2 | 3 | 4 |
|---|---|---|---|---|---|
| Number of days () | 6 | 12 | 18 | 9 | 5 |
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Start your 14-day free trial to unlock the full solution →Step 1 — Find the mean.
| 0 | 6 | 0 |
| 1 | 12 | 12 |
| 2 | 18 | 36 |
| 3 | 9 | 27 |
| 4 | 5 | 20 |
| Total | 50 | 95 |
.
Step 2 — Find and for each row.
| | | | |
|---|---|---|---|
| 0 | 6 | 1.9 | 11.4 |
| 1 | 12 | 0.9 | 10.8 |
| 2 | 18 | 0.1 | 1.8 |
| 3 | 9 | 1.1 | 9.9 |
| 4 | 5 | 2.1 | 10.5 |
| Total | 50 | | 44.4 |
Step 3 — Divide, then find the coefficient.
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