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Worked Examples · Example 4
Q.

The number of complaint calls received per day by a customer-care centre, recorded over 50 days, is given below. Find the Mean Deviation about the Mean and its Coefficient.

Calls (xx)01234
Number of days (ff)6121895
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Step 1 — Find the mean.

xxfffxfx
060
11212
21836
3927
4520
Total5095

xˉ=95/50=1.9\bar{x} = 95/50 = 1.9.

Step 2 — Find ∣x−1.9∣|x-1.9| and f∣x−1.9∣f|x-1.9| for each row.

| xx | ff | ∣x−1.9∣|x-1.9| | f∣x−1.9∣f|x-1.9| |

|---|---|---|---|

| 0 | 6 | 1.9 | 11.4 |

| 1 | 12 | 0.9 | 10.8 |

| 2 | 18 | 0.1 | 1.8 |

| 3 | 9 | 1.1 | 9.9 |

| 4 | 5 | 2.1 | 10.5 |

| Total | 50 | | 44.4 |

Step 3 — Divide, then find the coefficient.

MD(xˉ)=44.450=0.888\text{MD}(\bar{x}) = \dfrac{44.4}{50} = 0.888 …

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