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Q.Illustrate scalar chain with the help of a diagram.

Kerala DhseKerala DHSE Plus Two Commerce Board 2024Subjective· 3mImportance★★★★★
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Scalar chain is the formal line of authority from the top-most to the lowest position; messages should normally pass step by step along it, but a 'gang plank' allows two subordinates at the same level to communicate directly in an emergency. Since no figure is supplied, the standard textbook diagram is described in text below.

In the Kerala Plus Two (DHSE) Principles of Management chapter, Fayol's principle of Scalar Chain states that there should be a clear line of authority from the highest to the lowest rank, and all communication should flow through this chain.

The standard diagram (described here, as no figure is provided in the source):

  • At the top is A (the highest authority).
  • Below A, authority branches into two lines:
    • Left line: B → C → D → E (each below the other).
    • Right line: L → M → N → O (each below the other).
  • Normally, if E wants to communicate with O, the message must travel up the chain E → D → C → B → A and then down A → L → M → N → O, and back the same way. …

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