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Exercises · Q9

Q.What is ERP implementation? Explain its main steps.

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ERP implementation is the whole process of selecting, preparing, installing, and putting an ERP system into working use. Because ERP touches every department, it is a major project — most ERP failures come from poor implementation rather than poor software. Its main steps are:

  1. Planning and needs analysis — study the organisation's processes, decide what is needed, form a project team, and set goals and a budget.
  2. Selection of the package and vendor — compare available ERP solutions objectively and choose the one that best fits the needs, cost, and support.
  3. System design and customisation — configure and, where necessary, customise the system to match the organisation's processes, avoiding needless changes.
  4. Data migration — clean and transfer existing data (customers, suppliers, stock, accounts) into the new ERP database; accuracy here is critical.
  5. Testing — test the system thoroughly with real scenarios to find and fix errors before going live.
  6. Training — train employees to use the new system confidently; good training is a major success factor. …

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