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Answer in Brief · Q10

Q.State any four benefits of e-commerce to a business.

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E-commerce offers several benefits to a business over relying solely on a physical shop. Four of these are:

  1. Wider market reach — a business can potentially reach customers across the country, or internationally, through a single website or app, rather than being limited to the customers who can physically visit its local shop.

  2. Round-the-clock (24x7) availability — an online store is never closed, allowing customers to browse and place orders at any hour, unlike a physical shop restricted to fixed business hours.

  3. Lower operating cost — an online business often needs a smaller physical premises (or none at all for certain businesses), which can reduce rent, staffing, and related overheads compared with running a full-scale physical store. …

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