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Exercises · Q3

Q."HRM is said to be both an art and a science." Explain this statement.

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✓ Free question

HRM is called a science because it is based on a systematic, organised body of knowledge — principles and techniques for job analysis, recruitment, performance appraisal, wage and salary administration, and training — that can be studied, taught, and applied in a structured, reasoned way, much like any other management discipline.

At the same time, HRM is called an art because knowing the theory and technique is not, by itself, enough. Every employee is different, every workplace situation involves human emotion, motivation, and behaviour that cannot be reduced entirely to a formula, and successfully applying HR technique in practice — resolving a grievance sensitively, motivating a demotivated employee, or handling a difficult disciplinary case — requires personal skill, tact, experience, and judgement that varies from manager to manager. Two managers applying the identical HR policy can get very different results depending on how skilfully and sensitively they apply it.

This is why HRM is described as both — the science gives the manager the underlying principles and tools, while the art is what determines how effectively those tools are actually used with real people.

✓Final answer

HRM is a science through its systematic principles and techniques, and an art through the human judgement, tact, and sensitivity required to apply those techniques successfully to real employees.

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