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Exercises · Q10

Q.Establish the need for acquiring information relating to health and education expenditure for the effective utilisation of human resources.

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Acquiring information about health and education expenditure is essential because people can use human resources effectively only if they know where facilities exist, what they cost and how good they are. Good information leads to better decisions and prevents exploitation.

Concept

Education and health services are unusual: the person buying them — a parent choosing a school, a patient choosing a hospital — usually knows far less about their quality and fair price than the provider does. This information gap can lead to poor choices and to exploitation.

Why information is needed

1. To make good decisions

Individuals need to know where schools, colleges and hospitals are located, what fees or charges they levy, and what quality of service they provide. Only with this information can they choose the education and health services that best suit their needs.

2. To prevent exploitation

Because providers know more than consumers, there is a risk of overcharging or of poor-quality service. Reliable information about expenditure and standards protects people from being exploited.

3. To allocate resources efficiently

When information on health and education spending and outcomes is available, both households and the government can direct resources to where they yield the greatest return, improving the overall use of human resources. …

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