Business Studies · Class 12 Commerce
Ch 1Nature and Significance of Management — Class 12 Business Studies, concept-first.
Management is the force that turns a group of people into a purposeful organisation. Whether it is a century-old global conglomerate with operations across continents, or a small candle-making venture started by a first-generation entrepreneur in a rural district of Sikkim, every organisation needs management to succee…
Key concepts
Hover a concept to preview it and jump to its most relevant Q&A.
Management Definition
Let’s start with something you already know. Think of a school trip. One person has to decide where the bus will go, another has to count heads so no one is left behind, someone else has to collect money and buy tickets.…
Most relevant Q&A
- What is meant by management?Free
- Name any two important characteristics of management.Free
- Identify and state the force that binds all the other functions of management.Preview
- Indian Railways has launched a new broad gauge solar power train which is going to be a path breaking leap towards making trains greener and…Preview
- State the basic features of management as a profession.Free
Chapter contents
The NCERT structure, section by section. Open a section to see its questions, then read the concept-first solution.
Introduction
Management is the force that turns a group of people into a purposeful organisation. Whether it is a century-old global conglomerate with operations across continents, or a small candle-making venture…
Concept
Management is a widely used term that refers to the activity of taking charge of different tasks in any enterprise. It becomes necessary wherever a group of people work together in an organisation.
Effectiveness versus Efficiency
Effectiveness and efficiency are two distinct but closely related concepts. For management to be truly successful, it must achieve both — but this requires a careful balance.
Characteristics of Management
Once we understand what management is, a few common threads run through every definition of it. These threads are the basic characteristics of management — the features that appear in every organisati…
Management is a goal-oriented process
Every organisation exists for a reason — to achieve something specific. That “something” is its basic goal, and it is the fundamental reason for the organisation’s existence.
Management is all pervasive
Management is not limited to any one type of organisation. It is universal — needed everywhere, from a small shop to a large government department.
Management is multidimensional
Management is not a simple, one-dimensional activity. It is a complex, multidimensional process that involves handling three distinct but interconnected aspects of an organisation.
Management is a continuous process
Management is not a one-time activity but an ongoing, never-ending series of interlinked functions. It is a continuous process because managers must constantly adapt to changing business environments,…
Management is a group activity
Management is not a solo activity. It always involves a group of people working together. An organisation is built by individuals with different personal goals, but management unites them to achieve a…
Management is a dynamic function
Management is not a rigid or fixed set of rules. It must constantly change and adjust to survive and succeed. Think of it like a living organism that must adapt to its surroundings.
Management is an intangible force
Management cannot be seen or touched. It is not a physical object like a machine or a building. However, its presence is clearly felt in how an organisation works.
Objectives of Management
Management is a means to an end: it works to achieve objectives — the desired results of any activity — which must be derived from the basic purpose of the business.
Organisational Objectives
Management is responsible for setting and achieving objectives for the organisation. These objectives must be balanced across all areas, keeping in mind the interests of all stakeholders — shareholder…
Social Objectives
Social objectives refer to the creation of benefits for society. Every organisation — whether it is a business or a non-business entity — is a part of society and therefore has a social obligation to…
Personnel Objectives
Management is not just about machines, materials, or money — it is fundamentally about people. Every organisation is a collection of individuals, and each person brings their own unique personality, b…
Importance of Management
Management is not an end in itself — it exists to help an organisation achieve its goals. Its importance stems from the fact that every organisation, whether a small shop or a large corporation, needs…
Nature of Management
The nature of management is best understood by asking how it relates to the familiar categories of art, science and profession.
Management as an Art
Art is the skillful and personal application of existing knowledge to achieve desired results. It can be acquired through study, observation, and experience.
Management as a Science
Science is a systematised body of knowledge that explains certain general truths or the operation of general laws.
Management as a Profession
You have seen that all organised activity needs management, and organisations look for people with specific qualifications and experience to manage them.
Levels of Management
In any enterprise, the people who perform managerial functions are bound together in a hierarchy of relationships.
Top Management
Top management consists of the senior-most executives of an organisation. They hold the highest positions of authority and are responsible for the entire enterprise.
Middle Management
Middle management acts as the crucial bridge between the top-level managers and the lower-level (first-line) managers.
Supervisory or Operational Management
Management operates at three levels: top, middle, and lower. The lower level is also called supervisory or operational management.
Functions of Management
Management is a continuous process built around five core functions: Planning, Organising, Staffing, Directing, and Controlling.
Coordination — The Essence of Management
A manager performs five interrelated functions — planning, organising, staffing, directing and controlling — within an organisation that is itself a system of interlinked, interdependent parts.
Characteristics of Coordination
Coordination is the essence of management — it is not a separate function but the thread that binds all management functions together.
Importance of Coordination
Coordination matters because it integrates the efforts of individuals, departments and specialists into one purposeful whole.
Management in the Twenty-First Century
Management in the twenty-first century is no longer confined to a single office, city, or country. The modern organisation operates in a global village — where cultures and national boundaries are blu…
Key Terms
The key terms below are from Chapter 1 (Nature and Significance of Management) of the NCERT Class 12 Business Studies textbook, as prescribed in the CBSE commerce syllabus.
Summary
This summary revises the full NCERT chapter for CBSE Class 12 Business Studies students preparing questions and answers on the nature and significance of management.
Very Short Answer Questions
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- Q1What is meant by management?Free
- Q2Name any two important characteristics of management.Free
- Q3Identify and state the force that binds all the other functions of management.Preview
- Q4List any two indicators of growth of an organisation.Preview
- Q5Indian Railways has launched a new broad gauge solar power train which is going to be a path breaking leap towards making trains greener and…Preview
Short Answer Questions
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- Q1Ritu is the manager of the northern division of a large corporate house. At what level does she work in the organisation? What are her basic…Free
- Q2State the basic features of management as a profession.Free
- Q3Why is management considered to be a multi-dimensional concept?Preview
- Q4Company X is facing a lot of problems these days. It manufactures white goods like washing machines, microwave ovens, refrigerators and air…Preview
- Q5Coordination is the essence of management. Do you agree? Give reasons.Preview
- Q6Ashita and Lakshita are employees working in Dazzling enterprises dealing in costume jewellery. The firm secured an urgent order for 1,000 b…Preview
Long Answer Questions
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- Q1Management is considered to be both an art and science. Explain.Free
- Q2Do you think management has the characteristics of a full-fledged profession?Free
- Q3“A successful enterprise has to achieve its goals effectively and efficiently.” Explain.Preview
- Q4Management is a series of continuous interrelated functions. Comment.Preview
- Q5A company wants to modify its existing product in the market due to decreasing sales. You can imagine any product about which you are famili…Preview
- Q6A firm plans in advance and has a sound organisation structure with efficient supervisory staff and control system but on several occasion i…Preview
CBSE Sample Papers
Questions from official CBSE sample papers.
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- Q1Most of the organizations these days have adapted themselves to changing environment. To reach and engage with the target customers, they st…Preview
- Q2Statement I : Management is multi-dimensional. Statement II : The activities involved in managing an enterprise are common to all organisati…Preview
- Q3The management of a bag manufacturing company has recently changed. Due to this, an improvement can be felt in the way company functions. No…Preview
- Q4P. Madhav is the production manager of 'Trendy Style Pvt. Ltd.', a firm manufacturing office furniture. His objective is to increase product…Preview
- Q5'It is the process of designing and maintaining an environment in which individuals, working together in groups, efficiently accomplish sele…Preview
- Q6(a) State any three functions of middle level management. OR (b) State any three features of ‘Demonetisation’.Preview
- Q7Das is the Managing Director of 'Gamut Ltd.', manufacturing different varieties of cheese. He has an efficient team working under him consis…Preview
- Q8Explain any five characteristics of 'Co-ordination'. OR Explain any five characteristics of 'Management'.Preview
- Q9The objective of management which consistently creates economic value for various constituents of society is : (A) Organisational objective…Preview
- Q10Arnav has recently started a business to sell computers. He hired a shop in Nehru Place in New Delhi, where he assembles various components…Preview