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Business Studies · Ch 1 — Nature and Significance of Management

Management is an intangible force

1.2.7

Management is an intangible force

Management is an Intangible Force

Management cannot be seen or touched. It is not a physical object like a machine or a building. However, its presence is clearly felt in how an organisation works.

Key idea: Management is an invisible force whose effects are visible.

How the Presence of Management is Felt

The impact of good management shows up in the smooth functioning of the organisation. You know management is working well when you observe:

  • Targets are met according to plans: Work gets done on time and as scheduled.
  • Employees are happy and satisfied: There is a positive work environment and low conflict.
  • Orderliness instead of chaos: Operations run smoothly without confusion or disorder. …