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Commerce · Class 12 Commerce

Ch 12Employee Training Method — Class 12 Commerce, concept-first.

Selecting and placing the right person on a job is only half the work of building an effective workforce — even a well-selected employee rarely knows, on day one, every specific procedure, machine, software system or documentation practice that a particular employer actually uses.

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Q&A

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Concepts

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Key concepts

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Meaning and Definition of Training

Training is a planned, systematic process aimed at improving an employee's knowledge, skills and attitude for their present job.

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Chapter contents

The NCERT structure, section by section. Open a section to see its questions, then read the concept-first solution.

1

Meaning and Definition of Training

Selecting and placing the right person on a job is only half the work of building an effective workforce — even a well-selected employee rarely knows, on day one, every specific procedure, machine, so…

2

Training and Development

"Training" and "development" are often used loosely as if they mean the same thing, but the syllabus draws a clear line between them, mainly on the basis of time horizon and purpose.

3

Need and Importance of Training

Training is not a discretionary extra — it directly affects how well an organisation's human resources actually perform. The main reasons training is treated as essential:

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On-the-Job Training Methods

On-the-job training is given at the actual place of work, using the real machines, tools, materials and documents the employee will use once trained, under conditions close to their normal working con…

5

Off-the-Job Training Methods

Off-the-job training is given away from the employee's actual place of work — in a separate training room, a simulated work area, or an external venue — so that the trainee can learn without the press…

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Comparing On-the-Job and Off-the-Job Training

Although both groups of methods aim at the same outcome — a more capable employee — they differ in several practical respects that decide which one an organisation should choose for a given situation.

Exercises

Sample & Board Papers

Sample papers and previous-year board questions for this subject.