Q.State any three documents a consumer should keep ready while filing a complaint.

Supporting documents are what actually prove the transaction and the grievance to the redressal body, so a consumer should preserve them from the time of purchase itself. …

Because the redressal machinery relies on documentary evidence to establish the facts of a complaint, it is important for a consumer to preserve and produce the relevant paperwork. Three commonly needed documents are the original bill or invoice of purchase, which proves the transaction took place and its value; the warranty or guarantee card, where applicable, which proves the seller's or manufacturer's commitment regarding the goods; and copies of any letters, emails, or other correspondence exchanged with the seller or service provider while trying to resolve the issue informally before approaching …

Students sometimes think only the bill matters. In practice, correspondence showing the consumer already tried to resolve the issue with the s …