Q.'Setting objectives is the first step in the process of one of the significant functions of management.'
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Start your 14-day free trial to unlock the full solution →The function is Planning. After setting objectives, the five steps are: developing premises, identifying alternatives, evaluating alternatives, selecting the best alternative, and implementing and following up the plan.
(a) The Function: Planning
The function of management referred to here is Planning. Every managerial activity begins with deciding what needs to be achieved, and planning is precisely that forward-looking function. It involves deciding in advance what to do, how to do it, when to do it, and who will do it. Setting objectives — determining the goals the organisation wants to reach — forms the very foundation of this process. Without clear objectives, an organisation would drift aimlessly, unable to coordinate effort or measure success.
Planning bridges the gap between where we are and where we want to be. It is the primary function because all other functions — organising, staffing, directing, and controlling — flow from the plan. You cannot organise resources or direct people effectively if you do not know what you are trying to accomplish.
(b) The Next Five Steps in the Planning Process
Once objectives are set, the planning process unfolds through five further steps:
1. Developing Premises (Establishing Planning Assumptions)
Premises are the assumptions about the future — the expected environment in which plans will operate. These include forecasts about market conditions, government policies, technological changes, competition, and the availability of resources. Managers must identify which premises are critical and ensure that everyone involved in planning works with the same set of assumptions. For instance, if a company plans to expand production, it must assume certain things about demand, raw material supply, and economic stability. Accurate premises make plans realistic; faulty assumptions lead to failure.
2. Identifying Alternative Courses of Action
Rarely is there only one way to achieve an objective. This step involves listing all possible ways to reach the goal. Creativity and open-mindedness matter here. A company aiming to increase sales might consider alternatives like entering new markets, launching new products, reducing prices, or intensifying advertising. The more alternatives identified, the better the chance of finding an optimal solution. However, this step requires judgment — not every conceivable option is worth serious consideration.
3. Evaluating Alternative Courses of Action
Each alternative must be weighed carefully. Managers examine the pros and cons, considering factors such as cost, risk, resource requirements, time, and alignment with organisational values. Some alternatives may promise high returns but carry unacceptable risks; others may be safe but slow. Quantitative techniques (like cost-benefit analysis) and qualitative judgment both play a role. The goal is to understand the likely consequences of each option before committing resources.
Evaluation is not about finding a perfect alternative — perfection is rare in management. It is about finding the alternative that offers the best balance of feasibility, risk, and reward given the organisation's situation.
4. Selecting the Best Alternative (Decision-Making) …
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