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Q.'The attitudes, skills and abilities of employees to perform specific jobs are increased by adopting a specific process.' This process benefits the organisation in many ways. State any three benefits of this process to the organisation.

CBSECBSE Class XII Board 2023Subjective· 3mImportance★★★★★
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The process of training and development enhances employee capabilities, leading to increased productivity, reduced turnover, and better organizational adaptability.

The process described, where the attitudes, skills, and abilities of employees are improved for specific jobs, is fundamentally about training and development. While 'training' often refers to enhancing specific job-related skills for current roles, and 'development' focuses on broader personal growth for future responsibilities, both contribute to building a more capable and effective workforce. This investment in human capital yields significant returns for an organization.

Here are three key benefits this process offers to an organization:

  • Increased Productivity and Quality: When employees receive proper training, they learn the most efficient and effective ways to perform their tasks. This leads to a direct improvement in their output, both in terms of quantity and quality. Well-trained employees make fewer mistakes, work faster, and produce goods or services that meet higher standards. This efficiency translates into lower costs, better customer satisfaction, and ultimately, higher profits for the organization.

  • Reduced Employee Turnover and Absenteeism: Organizations that invest in their employees' growth and skill development often experience higher employee morale and job satisfaction. When employees feel valued and see opportunities for advancement within the company, they are more likely to remain loyal and committed. This reduces the costs associated with recruiting and training new staff. Furthermore, a skilled and confident workforce is generally more engaged and less prone to absenteeism, as they find their work more meaningful and manageable.

    Note

    High employee turnover can be very costly, involving expenses for recruitment, selection, and initial training of new hires. Reducing this through effective training and development directly saves the organization money and preserves institutional knowledge. …

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