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Information Technology · Class 12 Commerce

Ch 2Digital Marketing — Class 12 Information Technology, concept-first.

Every day, people search for products on the internet, watch videos, read articles, check email, and spend hours on social apps. Wherever people gather their attention, businesses want to reach them — and today that attention has moved almost entirely onto digital screens.

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Key concepts

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Chapter contents

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Overview

Every day, people search for products on the internet, watch videos, read articles, check email, and spend hours on social apps.

1

Concept and Importance of Digital Marketing

Digital marketing (also called online marketing or internet marketing) is the use of the internet, digital devices (computers, smartphones, tablets), and electronic media to promote and sell products…

2

Digital Marketing versus Traditional Marketing

Traditional marketing promotes products through offline media that have existed for many decades — newspapers and magazines (print), television and radio (broadcast), hoardings and banners (outdoor),…

3

Types (Channels) of Digital Marketing

Digital marketing is not a single activity but a family of channels, each reaching customers in a different way. A business usually combines several of them.

4

Digital Marketing Tools and Metrics

Digital marketing relies on software tools to plan, run, and study campaigns. Because it is unfair to endorse particular commercial products, the important categories of tool are described here generi…

Exercises

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