Q."The consumer redressal machinery has been designed to make justice accessible to the common consumer." Discuss this statement with reference to the procedure and structure of the machinery.

This is an evaluative question asking the student to connect specific procedural and structural features to the broader goal of accessibility, not just describe the machinery in isolation. …

The statement is well supported by the actual design of the machinery, for several distinct reasons.

First, the cost of approaching the machinery is kept low: filing a complaint typically involves no court fee, or only a nominal fee depending on the claim's value, unlike an ordinary civil suit, where court fees can be a real deterrent for a consumer with a modest claim.

Second, the procedure is simplified and non-technical. A complaint can be a plain written statement of facts supported by ordinary documents like a bill, rather than a formally drafted legal plaint, and the hearing itself avoids much of the procedural formality of a regular trial. This means a person without legal training can understand and follow the process.

Third, legal representation is optional, not mandatory. A consumer can appear in person and argue their own case, which removes the cost barrier of hiring a lawyer — often the single biggest deterrent to pursuing a small claim through the regular courts.

Fourth, the three-tier structure itself is designed for accessibility: the District Commission, which handles the great majority of everyday, lower-value complaints, is set up at the district level specifically so it remains geographically close to where most consumers actually live and transact, rather than requiring travel to a distant, centralised forum. …

In a 'discuss the statement' style question, avoid simply describing the structure without explicitly linking each feature back to the idea of 'accessibility' — the examiner is looking for the connection t …