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Exercises · Q9

Q.State and briefly explain any six of Fayol's fourteen principles of management.

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  1. Division of work — splitting work into specialised tasks so that repetition and focus make people, and the organisation, more efficient.

  2. Authority and responsibility — authority (the right to give orders) must always be matched with an equal responsibility (accountability for results); one without the other creates either irresponsible power or powerless blame.

  3. Unity of command — every employee should receive orders from one superior only, to avoid confusion and conflicting instructions.

  4. Unity of direction — all activities aimed at the same objective should be guided by a single manager using a single plan, to avoid unnecessary duplication of effort.

  5. Scalar chain — the formal line of authority running from the top of the organisation to the bottom; Fayol's own "Gang Plank" allows a direct shortcut between two employees at the same level in an emergency, as long as their respective superiors are kept informed. …

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