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Exercises · Q10

Q.Distinguish between the contributions of Taylor and Fayol to management thought.

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BasisTaylor (Scientific Management)Fayol (General Administrative Management)
PerspectiveBottom-up — from the shop floor upwardTop-down — from top management's viewpoint
FocusIncreasing efficiency of individual workers and specific jobsImproving the overall administration of the organisation
ApplicabilityMainly to production/factory-floor managementTo every manager, at every level, in every type of organisation
BasisSystematic observation and experimentation (time and motion study)Personal experience of managing a large organisation
NatureA set of specific techniques (functional foremanship, differential piece rate, etc.)A set of broad, flexible principles (14 principles), not rigid rules

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