Q.As the consumer is having the rights, they are also having ________.

Consumer duties, or responsibilities, are the practices a buyer is expected to follow so that consumer rights actually work in practice and the market functions fairly for everyone. Unlike rights, these are not enforced through legal penalties, but they directly determine how well a consumer can use their rights when something goes wrong.

Key responsibilities include being a cautious and alert buyer, checking quality and certification marks before purchase, insisting on a cash memo or bill, reading labels and instructions carefully, filing only genuine complaints, being aware of one's own rights, exercising the right to choose wisely by comparing alternatives, and avoiding false claims or unrealistic schemes. A consumer who follows these …