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Essay Questions · Q13

Q.Explain Digital Payments and M-Commerce, and discuss the benefits and security concerns of these emerging business trends.

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A digital payment is any payment made through electronic or digital means — such as debit/credit cards, net banking, mobile banking apps and wallets, unified electronic payment systems, or interbank fund-transfer systems — without the physical exchange of cash or a paper cheque, and is usually completed quickly with a traceable electronic record.

M-commerce, or mobile commerce, is a specific branch of e-commerce in which the buying and selling of goods and services, along with the related payment, is carried out using a mobile or handheld wireless device such as a smartphone, rather than a desktop computer. Booking a cab, ordering food, or transferring money entirely through a mobile application are everyday instances of m-commerce, which shares all the essential features of e-commerce but adds mobility and location-independence.

Together, digital payments and m-commerce bring genuine benefits: faster and more convenient transactions, wider access to banking and payment facilities even for people without a nearby physical bank branch, and greater transparency in transactions, since each digital payment leaves an electronic trail that supports a less-cash economy. …

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