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Q.An online delivery company has 5000 customers in a city and charges each customer ₹ 300 per annum for unlimited free deliveries. The company wants to increase its annual subscription fee. It is estimated that for every ₹ 1 increase, 10 members will leave. Let the company increase the annual fee by ₹ xx.

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The company's profit is a quadratic function of the price increase xx, and the maximum occurs at the vertex of the parabola. The optimal increase is ₹ 100, giving a maximum profit of ₹ 16,00,000.

Why profit maximisation works this way

When a business changes its price, two things happen in opposite directions. A higher price means more revenue per customer, but it also drives some customers away. The trick is to find the sweet spot where the gain from the higher price is just balanced by the loss from fewer customers.

Here, the company starts with 5000 customers at ₹ 300 each. For every ₹ 1 increase, 10 customers leave. So if the fee goes up by ₹ xx, the new fee is ₹ (300+x)(300 + x) and the number of customers drops to (5000−10x)(5000 - 10x).

The total annual revenue (which is also the profit here, since we aren't given any costs) is:

Profit=(new fee)×(new number of customers)=(300+x)(5000−10x)\text{Profit} = (\text{new fee}) \times (\text{new number of customers}) = (300 + x)(5000 - 10x)

This is a quadratic expression. When you expand it, the x2x^2 term will have a negative coefficient, so the graph is a downward-opening parabola. The maximum profit occurs at the vertex.

Step-by-step solution

1. Write the profit function

Let P(x)P(x) be the annual profit when the fee is increased by ₹ xx.

P(x)=(300+x)(5000−10x)P(x) = (300 + x)(5000 - 10x)

2. Expand to standard quadratic form

P(x)=300×5000−300×10x+5000x−10x2P(x) = 300 \times 5000 - 300 \times 10x + 5000x - 10x^2

P(x)=15,00,000−3000x+5000x−10x2P(x) = 15,00,000 - 3000x + 5000x - 10x^2

P(x)=15,00,000+2000x−10x2P(x) = 15,00,000 + 2000x - 10x^2

So P(x)=−10x2+2000x+15,00,000P(x) = -10x^2 + 2000x + 15,00,000.

For a quadratic ax2+bx+cax^2 + bx + c with a<0a < 0, the maximum occurs at x=−b2ax = -\frac{b}{2a}.

3. Find the vertex

Here a=−10a = -10, b=2000b = 2000, c=15,00,000c = 15,00,000.

x=−20002×(−10)=−2000−20=100x = -\frac{2000}{2 \times (-10)} = -\frac{2000}{-20} = 100

So the optimal increase is ₹ 100. …

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