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Exercises · Q12

Q.How can digital payments and business correspondents improve financial inclusion in a remote hill village in Manipur?

Manipur CohsemTextbookSubjectiveImportance★★★★★est
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In a remote hill village where a full branch is uneconomic, two drivers can still deliver inclusion.

Business correspondents (banking agents):

  • A local, authorised agent equipped with a hand-held or micro-ATM device provides basic banking — opening accounts, deposits, withdrawals, transfers — inside the village.
  • This removes the need for villagers to travel long distances over difficult terrain to reach a branch.
  • The agent can also help deliver direct benefit transfers and support SHG transactions.

Digital payments:

  • Mobile and app-based payments and RuPay debit cards let villagers pay, receive wages and transfer money without cash or a branch visit.
  • They ‘leap over’ the distance problem — provided network and electricity are available, which is itself a challenge in interior hill areas. …

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